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Acceptance of Terms

By accessing or using MyMedi.ai ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Platform.

These Terms constitute a legally binding agreement between you and MyMedi.ai, operated by Bandarla Harshavardhan ("we," "us," or "our"). We may update these Terms from time to time, and your continued use of the Platform constitutes acceptance of any changes.

Platform Description & Services

What We Provide

AI-powered health information and educational content
Symptom analysis and general health guidance
Health assessment tools and tracking features
Multi-language support for Indian users
Integration with traditional and modern healthcare approaches

What We Do NOT Provide

Medical diagnosis or treatment recommendations
Prescription of medications or medical devices
Emergency medical services or urgent care
Professional medical consultations
Replacement for licensed healthcare providers

User Responsibilities

Appropriate Use

Use the Platform for informational and educational purposes only
Provide accurate information when using our assessment tools
Respect the intellectual property rights of MyMedi.ai
Do not attempt to reverse engineer or misuse our AI systems
Report any technical issues or concerns promptly

Prohibited Activities

Using the Platform for commercial purposes without permission
Sharing false or misleading health information
Attempting to hack, disrupt, or damage our systems
Violating any applicable laws or regulations
Impersonating healthcare professionals or MyMedi.ai staff

Medical Disclaimers & Limitations

Critical Health Disclaimer

MyMedi.ai is NOT a medical device, diagnostic tool, or healthcare provider.Our AI-powered insights are for informational purposes only and should never replace professional medical advice, diagnosis, or treatment.

Emergency Situations

In case of medical emergencies, do NOT use MyMedi.ai. Contact your local emergency services (108 in India, 911 in US) or visit the nearest hospital immediately. Our Platform is not designed for emergency medical situations.

AI Limitations

AI responses may contain errors or inaccuracies
Our system cannot replace human medical judgment
Individual health conditions may vary significantly
Cultural and regional health factors may not be fully captured
AI models are continuously improving but not perfect

Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal and health information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key Privacy Points

We follow HIPAA-compliant data protection standards
Your health information is encrypted and securely stored
We do not sell your personal health data to third parties
You have control over your data and can request deletion
We use data to improve our AI models (anonymized when possible)

Read our complete Privacy Policy →

Limitation of Liability

Important Legal Notice: To the fullest extent permitted by law, MyMedi.ai and its founders, employees, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Platform.

Specific Limitations

We are not liable for medical decisions made based on our AI insights
We do not guarantee the accuracy or completeness of health information
We are not responsible for third-party content or services
Technical issues or Platform downtime do not create liability
Maximum liability is limited to the amount paid for our services (if any)

User Acknowledgment: By using MyMedi.ai, you acknowledge that you understand these limitations and agree to use the Platform at your own risk for informational purposes only.

Governing Law & Dispute Resolution

Applicable Law

These Terms are governed by the laws of India. Any disputes arising from your use of MyMedi.ai will be subject to the jurisdiction of courts in Andhra Pradesh, India.

Dispute Resolution Process

First, contact us directly to resolve any issues: Harsha@mymedi.ai
If direct resolution fails, we encourage mediation
Legal proceedings, if necessary, will be conducted in Andhra Pradesh, India
You agree to resolve disputes individually, not as part of a class action

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@mymedi.ai

Primary Contact: Harsha@mymedi.ai

Founder: Bandarla Harshavardhan

Address: Madanapalle, Andhra Pradesh, India

We will respond to legal inquiries within 30 days of receipt.

Acknowledgment

By using MyMedi.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that you understand the limitations of our AI-powered platform and will use it responsibly for informational purposes only.