Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your health information.
Last updated: January 25, 2025
HIPAA Compliant
We follow international healthcare data protection standards to keep your information secure.
Transparent
Clear information about what data we collect, how we use it, and your rights.
User Control
You have full control over your data with options to access, modify, or delete it anytime.
Information We Collect
Health Information
- Symptoms and health concerns you share
- Vital signs and health measurements
- Medical history and current medications
- Health assessment responses
Personal Information
- Name, age, and basic demographic information
- Email address for communication
- Language preferences
- Location data (only when explicitly provided)
Technical Information
- Device information and browser type
- Usage patterns and interaction data
- IP address and general location
- Cookies and similar technologies
How We Use Your Information
Primary Uses
- Provide personalized health insights and recommendations
- Generate AI-powered health assessments
- Improve our AI models and platform functionality
- Communicate important health information and updates
Secondary Uses
- Analyze usage patterns to improve user experience
- Conduct research to advance healthcare AI (anonymized data only)
- Ensure platform security and prevent misuse
- Comply with legal and regulatory requirements
Data Security & Protection
Technical Safeguards
- End-to-end encryption for all data transmission
- Secure cloud storage with enterprise-grade protection
- Regular security audits and vulnerability assessments
- Multi-factor authentication for administrative access
Organizational Safeguards
- Limited access to health data on a need-to-know basis
- Regular staff training on privacy and security protocols
- Incident response procedures for potential breaches
- Compliance with international healthcare data standards
Your Rights & Choices
Data Access Rights
- Request a copy of all personal data we hold about you
- Access your health assessment history and results
- Download your data in a portable format
- Receive information about how your data is processed
Data Control Rights
- Correct or update inaccurate personal information
- Delete your account and associated data
- Restrict processing of your data for specific purposes
- Opt-out of non-essential communications
Data Sharing & Third Parties
We do NOT sell your personal health information to third parties.
Limited Sharing Scenarios
- With your explicit consent for specific services
- To comply with legal obligations or court orders
- For emergency medical situations (anonymized when possible)
- With service providers under strict confidentiality agreements
Service Providers
- Google Cloud Platform (for AI processing and secure storage)
- Email service providers (for essential communications)
- Analytics providers (using anonymized data only)
- Security monitoring services
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@mymedi.ai
Primary Contact: Harsha@mymedi.ai
Address: Madanapalle, Andhra Pradesh, India
We will respond to privacy-related inquiries within 30 days of receipt.
Important Medical Disclaimer
MyMedi.ai provides health information and AI-powered insights for educational purposes only. Our platform is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for medical decisions. In case of medical emergencies, contact your local emergency services immediately.
mymedi.ai